Company
Customer Service
At InstruTech customer service is our business. Our dedicated sales and Technical Support staff has a mandate to immediately respond to all phone inquiries and to respond to all e-mail inquiries within a few hours during normal business hours. Our customer service protocol is to understand the customer’s needs and their processes, to provide standard or custom solutions, to be flexible, and to respond to all inquiries in a timely and professional manner. We believe we not only deliver world class products but also world class customer service as noted by some of our customer testimonials listed in the “Hear what our customers have to say” section of this web site.